---
id: "INC-workos-zz26t7zld3sm"
page: "https://infrastack.ai/live/INC-workos-zz26t7zld3sm"
kind: "incident"
aliases: []
title: "WorkOS: Elevated API and AuthKit errors for some requests (Columbus, OH region)"
severity: "medium"
cvss: null
epss: null
exploited: false
status: "resolved"
category: "vendor"
products: [{"name": "WorkOS", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["incident", "ops", "vendor", "workos"]
not_affected_if: []
published_at: "2026-10-01T15:30:00+00:00"
first_seen_at: "2026-11-08T16:43:26+00:00"
updated_at: "2026-11-08T16:44:18+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/zck5x6nt2s7m", "first_seen_at": "2026-11-08T16:43:26+00:00"}]
exploit_sources: []
---

# WorkOS: Elevated API and AuthKit errors for some requests (Columbus, OH region)

Link for people: https://infrastack.ai/live/INC-workos-zz26t7zld3sm (this .md is for agents)

## Affected

- vendor:WorkOS affected range not listed fixed no fixed version listed

## Timeline

- 2026-11-08T16:43:26+00:00 statuspage https://stspg.io/zck5x6nt2s7m

## From the sources

On October 1, 2026, from 11:34 to 11:40 AM EDT, our CDN provider had a network problem at its Columbus, Ohio location. Some requests to the WorkOS API (api.workos.com) and to AuthKit-hosted pages failed with HTTP 500 or 403 errors. Only requests routed through that location were affected. At the peak, about 8% of all API requests failed, including Audit Logs event ingestion, authentication and Vault decrypt calls. WorkOS systems stayed healthy the whole time and the provider fixed the problem by 11:40 AM EDT.

Audit Logs event ingestion (POST /audit_logs/events) was the most affected endpoint: up to 21% of event submissions failed at the peak. Events from failed requests were not recorded. If your application did not retry them, resend any audit log events submitted between 11:34 and 11:40 AM EDT.

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