{"id":"INC-workos-x92nf2lyg0y4","kind":"incident","aliases":[],"related":[],"title":"WorkOS: Delayed Email Deliverability","description":"This incident has been resolved. Email delivery was delayed between 15:45 EDT and 16:35 EDT due to an issue with an upstream email service provider. This affected customers who have not yet configured a custom email domain or a custom email provider.","summary":null,"severity":"low","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"WorkOS","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","vendor","workos"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-08-14T20:14:24+00:00","first_seen_at":"2026-11-08T16:43:27+00:00","triaged_at":"2026-11-08T16:44:18+00:00","updated_at":"2026-11-08T16:44:18+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'15':24C '16':28C '35':29C '45':25C 'affect':42C 'configur':48C 'custom':43C,50C,55C 'delay':2A,22C 'deliver':4A 'deliveri':20C 'domain':52C 'due':31C 'edt':26C,30C 'email':3A,19C,38C,51C,56C 'inc':6A 'inc-workos-x92nf2lyg0y4':5A 'incid':10B,15C 'issu':34C 'op':11B 'provid':40C,57C 'resolv':18C 'servic':39C 'upstream':37C 'vendor':12B 'worko':1A,13B 'workos':7A,9A 'x92nf2lyg0y4':8A 'yet':47C","nicknames":[],"mitigations":[],"who_affected":null,"tier":null,"verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["workos"],"ptokens":["workos"],"labels":["incident","low","ops","vendor","workos"],"campaign_type":null,"search_a":"'delay':2A 'deliver':4A 'email':3A 'inc':6A 'inc-workos-x92nf2lyg0y4':5A 'worko':1A 'workos':7A,9A 'x92nf2lyg0y4':8A","search_b":"'incid':10B 'op':11B 'vendor':12B 'worko':13B","search_c":"'15':24C '16':28C '35':29C '45':25C 'affect':42C 'configur':48C 'custom':43C,50C,55C 'delay':22C 'deliveri':20C 'domain':52C 'due':31C 'edt':26C,30C 'email':19C,38C,51C,56C 'incid':15C 'issu':34C 'provid':40C,57C 'resolv':18C 'servic':39C 'upstream':37C 'yet':47C","cause_entry":null,"cause_path":null,"disclosures_checked_at":null,"first_public_at":"2026-08-14T20:14:24+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"workos:x92nf2lyg0y4","url":"https://stspg.io/lwv6xsggrts1","severity":"low","published_at":"2026-08-14T20:14:24+00:00","modified_at":"2026-08-14T22:04:37+00:00","first_seen_at":"2026-11-08T16:43:27+00:00","fetched_at":"2026-11-09T02:21:21+00:00","note":null}],"documents":[],"disclosures":[],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}