---
id: "INC-workos-jl1y0z69jjqh"
page: "https://infrastack.ai/live/INC-workos-jl1y0z69jjqh"
kind: "incident"
aliases: []
title: "WorkOS: Elevated errors across SSO and AuthKit sign-in"
severity: "low"
cvss: null
epss: null
exploited: false
status: "resolved"
category: "vendor"
products: [{"name": "WorkOS", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["authkit", "incident", "security", "sso", "vendor", "workos"]
not_affected_if: ["no-workos-usage"]
published_at: "2026-10-09T19:30:00+00:00"
first_seen_at: "2026-11-08T16:43:26+00:00"
updated_at: "2026-11-08T16:44:23+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/yw1cb4fm2k3h", "first_seen_at": "2026-11-08T16:43:26+00:00"}]
exploit_sources: []
---

# WorkOS: Elevated errors across SSO and AuthKit sign-in

Link for people: https://infrastack.ai/live/INC-workos-jl1y0z69jjqh (this .md is for agents)

For about one minute on October 9, 2026, some SSO and AuthKit sign-in requests failed with HTTP 500 errors after a database maintenance job conflicted with live traffic. The vendor reports no data loss and says the service recovered and users could retry.

_Summary, check and fix written by a model from the sources; labelled as such._

## Affected

- vendor:WorkOS affected range not listed fixed no fixed version listed

## Timeline

- 2026-11-08T16:43:26+00:00 statuspage https://stspg.io/yw1cb4fm2k3h

## From the sources

From 20:20 to 20:21 UTC on October 9, 2026 some SSO and AuthKit sign-in requests failed with HTTP 500 errors. The failures hit SSO token exchange and AuthKit authenticate requests. 

A database maintenance operation conflicted with live sign-in traffic. The operation self-corrected and service recovered shortly thereafter with no data loss. End users who saw an error could sign in again by retrying. We are updating the maintenance job to avoid live traffic disruption.

---

_Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai_