---
id: "INC-workos-5fy1qdlgth9n"
page: "https://infrastack.ai/live/INC-workos-5fy1qdlgth9n"
kind: "incident"
aliases: []
title: "WorkOS: Elevated errors on AuthKit authentication endpoints"
severity: "low"
cvss: null
epss: null
exploited: false
status: "resolved"
category: "vendor"
products: [{"name": "WorkOS", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["incident", "ops", "vendor", "workos"]
not_affected_if: []
published_at: "2026-08-19T00:00:00+00:00"
first_seen_at: "2026-11-08T16:43:27+00:00"
updated_at: "2026-11-08T16:44:18+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/f6qft677v2kv", "first_seen_at": "2026-11-08T16:43:27+00:00"}]
exploit_sources: []
---

# WorkOS: Elevated errors on AuthKit authentication endpoints

Link for people: https://infrastack.ai/live/INC-workos-5fy1qdlgth9n (this .md is for agents)

## Affected

- vendor:WorkOS affected range not listed fixed no fixed version listed

## Timeline

- 2026-11-08T16:43:27+00:00 statuspage https://stspg.io/f6qft677v2kv

## From the sources

On August 18 from 23:59 to 00:03 UTC (August 19), a subset of API requests (primarily AuthKit authentication endpoints) returned HTTP 500 errors. Automatic maintenance of a large, seldom-used internal index caused brief write-ahead-log contention on a primary database that exhausted connection capacity; service recovered automatically within four minutes. We identified the root cause and removed the index from production at 03:53 UTC on August 19 to prevent recurrence.

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