{"id":"INC-twilio-ylhrykqj7mdx","kind":"incident","aliases":[],"related":[],"title":"Twilio: Voice Call Audio Delays","description":"We have observed a recovery in voice calls from network subscribers to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"open","published_at":"2026-11-03T02:17:51+00:00","first_seen_at":"2026-11-03T02:19:55+00:00","triaged_at":"2026-11-03T02:21:56+00:00","updated_at":"2026-11-03T03:04:33+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'2':42C 'anoth':39C 'audio':4A 'avail':51C 'becom':50C 'call':3A,23C 'delay':5A 'hour':43C 'inc':7A 'inc-twilio-ylhrykqj7mdx':6A 'incid':11B 'inform':49C 'monitor':33C 'network':25C 'number':30C 'observ':18C 'op':12B 'phone':29C 'provid':38C 'recoveri':20C 'servic':34C 'sms':13B 'soon':46C 'stabil':35C 'subscrib':26C 'twilio':1A,8A,10A,14B,28C 'updat':40C 'vendor':15B 'voic':2A,22C 'ylhrykqj7mdx':9A","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["twilio"],"ptokens":["twilio"],"labels":["incident","medium","ops","sms","twilio","vendor"],"first_public_at":"2026-11-03T02:17:51+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:ylhrykqj7mdx","url":"https://stspg.io/l4ygsr1pc6xx","severity":"medium","published_at":"2026-11-03T02:17:51+00:00","modified_at":"2026-11-03T03:08:08+00:00","first_seen_at":"2026-11-03T02:19:55+00:00","fetched_at":"2026-11-03T04:57:31+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}