{"id":"INC-twilio-xn03f2h0rmmb","kind":"incident","aliases":[],"related":[],"title":"Twilio: SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India","description":"Twilio customers may be experiencing SMS delivery delays and failures from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"open","published_at":"2026-10-21T16:32:59+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-23T20:09:50+00:00","updated_at":"2026-10-23T20:09:50+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'16':67C 'anoth':64C 'avail':76C 'becom':75C 'caus':53C 'code':10A,39C 'custom':27C 'delay':4A,33C 'deliveri':3A,32C 'experienc':30C 'failur':6A,35C 'hour':68C 'identifi':51C 'inc':17A 'inc-twilio-xn03f2h0rmmb':16A 'incid':21B 'india':15A,47C 'inform':74C 'issu':60C 'may':28C 'multipl':12A,44C 'network':13A,41C,45C 'op':22B 'provid':63C 'resolv':58C 'short':9A,38C 'sms':2A,23B,31C 'soon':71C 'subscrib':42C 'team':49C 'twilio':1A,8A,18A,20A,24B,26C,37C 'updat':65C 'vendor':25B 'work':56C 'xn03f2h0rmmb':19A","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-21T16:32:59+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:xn03f2h0rmmb","url":"https://stspg.io/mvj6m6cnm9xd","severity":"medium","published_at":"2026-10-21T16:32:59+00:00","modified_at":"2026-10-26T06:41:09+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-26T08:30:50+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}