{"id":"INC-twilio-tylh93bntx4z","kind":"incident","aliases":[],"related":[],"title":"Twilio: Elevated 500 Errors Affecting Programmable Messaging API","description":"Twilio Programmable Messaging API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.","summary":null,"severity":"low","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-27T21:44:37+00:00","first_seen_at":"2026-10-27T21:46:46+00:00","triaged_at":"2026-10-27T21:46:46+00:00","updated_at":"2026-10-27T21:59:44+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'08':30C '09':34C '2':29C,33C '27':41C '35':35C '42':31C '500':3A,51C '53':26C 'affect':5A 'api':8A,22C,57C 'custom':47C 'degrad':24C 'elev':2A 'error':4A,52C 'inc':10A 'inc-twilio-tylh93bntx4z':9A 'incid':14B 'issu':60C 'may':48C 'messag':7A,21C 'oct':40C 'op':15B 'pdt':37C 'period':44C 'pm':36C 'programm':6A,20C 'receiv':50C 'request':58C 'resolv':64C 'respons':54C 'second':27C 'sms':16B 'time':46C 'tue':39C 'twilio':1A,11A,13A,17B,19C 'tylh93bntx4z':12A 'vendor':18B","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-27T21:44:37+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:tylh93bntx4z","url":"https://stspg.io/b6td2mxh432l","severity":"low","published_at":"2026-10-27T21:44:37+00:00","modified_at":"2026-10-27T21:44:37+00:00","first_seen_at":"2026-10-27T21:46:46+00:00","fetched_at":"2026-10-28T00:11:10+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}