{"id":"INC-twilio-sw211jq8t8h6","kind":"incident","aliases":[],"related":[],"title":"Twilio: SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil","description":"The incident has been resolved and SMS delivery between a subset of Twilio Phone Numbers and network subscribers on affected networks in Brazil is operating normally.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-23T03:37:48+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-23T20:03:08+00:00","updated_at":"2026-10-23T20:03:08+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'affect':46C 'brazil':16A,49C 'delay':4A 'deliveri':3A,34C 'inc':18A 'inc-twilio-sw211jq8t8h6':17A 'incid':22B,28C 'multipl':13A 'network':14A,43C,47C 'normal':52C 'number':11A,41C 'op':23B 'oper':51C 'phone':10A,40C 'resolv':31C 'sms':2A,24B,33C 'subscrib':44C 'subset':7A,37C 'sw211jq8t8h6':20A 'twilio':1A,9A,19A,21A,25B,39C 'vendor':26B","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-23T03:37:48+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:sw211jq8t8h6","url":"https://stspg.io/sss2kn1gvsm7","severity":"medium","published_at":"2026-10-23T03:37:48+00:00","modified_at":"2026-10-23T18:56:20+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-26T00:57:47+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}