{"id":"INC-twilio-srg7zf57nl5b","kind":"incident","aliases":[],"related":[],"title":"Twilio: Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands","description":"The incident has been resolved and API transactions for Silent Network Authentication (SNA) and Lookup API transactions in the Netherlands are operating normally.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-21T17:26:12+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-23T20:09:50+00:00","updated_at":"2026-10-23T20:09:50+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'api':10A,12A,33C,42C 'authent':4A,38C 'failur':13A 'gateway':9A 'inc':18A 'inc-twilio-srg7zf57nl5b':17A 'incid':22B,28C 'increas':14A 'lookup':11A,41C 'miss':6A 'netherland':16A,46C 'network':3A,37C 'normal':49C 'op':23B 'oper':48C 'redirect':7A 'resolv':31C 'silent':2A,36C 'sms':24B 'sna':5A,39C 'srg7zf57nl5b':20A 'transact':34C,43C 'twilio':1A,19A,21A,25B 'vendor':26B","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-21T17:26:12+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:srg7zf57nl5b","url":"https://stspg.io/xnqs1dt4lv9h","severity":"medium","published_at":"2026-10-21T17:26:12+00:00","modified_at":"2026-10-22T12:53:50+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-26T14:41:38+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}