{"id":"INC-twilio-rh9nv71p60c0","kind":"incident","aliases":[],"related":[],"title":"Twilio: Retroactive Incident Impacting Twilio Usage APIs","description":"Twilio Usage APIs were degraded for 6 minutes between 16:42pm and 16:48 Pacific Time on 11/10/2026. During this period of time customers may have experienced 5xx errors. The issue has now been resolved.","summary":null,"severity":"low","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-11-11T01:52:22+00:00","first_seen_at":"2026-11-11T01:53:25+00:00","triaged_at":"2026-11-11T01:54:41+00:00","updated_at":"2026-11-11T01:55:49+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'11/10/2026':35C '16':27C,30C '42pm':28C '48':31C '5xx':45C '6':24C 'api':7A,20C 'custom':41C 'degrad':22C 'error':46C 'experienc':44C 'impact':4A 'inc':9A 'inc-twilio-rh9nv71p60c0':8A 'incid':3A,13B 'issu':48C 'may':42C 'minut':25C 'op':14B 'pacif':32C 'period':38C 'resolv':52C 'retroact':2A 'rh9nv71p60c0':11A 'sms':15B 'time':33C,40C 'twilio':1A,5A,10A,12A,16B,18C 'usag':6A,19C 'vendor':17B","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["twilio"],"ptokens":["twilio"],"labels":["incident","low","ops","sms","twilio","vendor"],"campaign_type":null,"search_a":"'api':7A 'impact':4A 'inc':9A 'inc-twilio-rh9nv71p60c0':8A 'incid':3A 'retroact':2A 'rh9nv71p60c0':11A 'twilio':1A,5A,10A,12A 'usag':6A","search_b":"'incid':13B 'op':14B 'sms':15B 'twilio':16B 'vendor':17B","search_c":"'11/10/2026':35C '16':27C,30C '42pm':28C '48':31C '5xx':45C '6':24C 'api':20C 'custom':41C 'degrad':22C 'error':46C 'experienc':44C 'issu':48C 'may':42C 'minut':25C 'pacif':32C 'period':38C 'resolv':52C 'time':33C,40C 'twilio':18C 'usag':19C","cause_entry":null,"cause_path":null,"disclosures_checked_at":null,"first_public_at":"2026-11-11T01:52:22+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:rh9nv71p60c0","url":"https://stspg.io/0cjmmw2xrbn0","severity":"low","published_at":"2026-11-11T01:52:22+00:00","modified_at":"2026-11-11T01:52:22+00:00","first_seen_at":"2026-11-11T01:53:25+00:00","fetched_at":"2026-11-11T03:02:11+00:00","note":null}],"documents":[],"disclosures":[],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}