---
id: "INC-twilio-r4tnl81fj8cm"
kind: "incident"
aliases: []
title: "Twilio: Hosted Number Verification Calls not Reaching Customers"
severity: "medium"
cvss: null
epss: null
exploited: false
status: "resolved"
category: "vendor"
products: [{"name": "Twilio", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["incident", "ops", "sms", "twilio", "vendor"]
not_affected_if: []
published_at: "2026-10-22T14:56:43+00:00"
first_seen_at: "2026-10-23T19:12:22+00:00"
updated_at: "2026-10-23T20:06:32+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/5p6c1wh451kw", "first_seen_at": "2026-10-23T19:12:22+00:00"}]
---

# Twilio: Hosted Number Verification Calls not Reaching Customers

## Affected

- vendor:Twilio affected ? fixed ?

## Timeline

- 2026-10-23T19:12:22+00:00 statuspage https://stspg.io/5p6c1wh451kw

## From the sources

We are no longer experiencing the issue affecting one-time passcode verification calls for Hosted Numbers. This incident has been resolved.

---

_Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai_