{"id":"INC-twilio-r4tnl81fj8cm","kind":"incident","aliases":[],"related":[],"title":"Twilio: Hosted Number Verification Calls not Reaching Customers","description":"We are no longer experiencing the issue affecting one-time passcode verification calls for Hosted Numbers. This incident has been resolved.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-22T14:56:43+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-23T20:06:32+00:00","updated_at":"2026-10-23T20:06:32+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'affect':26C 'call':5A,32C 'custom':8A 'experienc':23C 'host':2A,34C 'inc':10A 'inc-twilio-r4tnl81fj8cm':9A 'incid':14B,37C 'issu':25C 'longer':22C 'number':3A,35C 'one':28C 'one-tim':27C 'op':15B 'passcod':30C 'r4tnl81fj8cm':12A 'reach':7A 'resolv':40C 'sms':16B 'time':29C 'twilio':1A,11A,13A,17B 'vendor':18B 'verif':4A,31C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-22T14:56:43+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:r4tnl81fj8cm","url":"https://stspg.io/5p6c1wh451kw","severity":"medium","published_at":"2026-10-22T14:56:43+00:00","modified_at":"2026-10-22T20:10:13+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-26T14:41:38+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}