{"id":"INC-twilio-q82qvdblg76k","kind":"incident","aliases":[],"related":[],"title":"Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal","description":"The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Portugal are operating normally.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-19T15:06:08+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-23T20:15:19+00:00","updated_at":"2026-10-23T20:15:19+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'call':3A,31C 'failur':4A 'inc':15A 'inc-twilio-q82qvdblg76k':14A 'incid':19B,25C 'network':40C 'normal':46C 'number':11A,38C 'op':20B 'oper':45C 'phone':10A,37C 'portug':13A,43C 'q82qvdblg76k':17A 'resolv':28C 'sms':21B 'subscrib':41C 'subset':7A,34C 'twilio':1A,9A,16A,18A,22B,36C 'vendor':23B 'voic':2A,30C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-19T15:06:08+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:q82qvdblg76k","url":"https://stspg.io/whptk8xbcdph","severity":"medium","published_at":"2026-10-19T15:06:08+00:00","modified_at":"2026-10-19T22:31:53+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-24T18:42:37+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}