{"id":"INC-twilio-pwfkkq1r3jgd","kind":"incident","aliases":[],"related":[],"title":"Twilio: SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates","description":"The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to the United Arab Emirates is operating normally.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-20T20:45:24+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-23T20:13:15+00:00","updated_at":"2026-10-23T20:13:15+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'alphanumer':10A,40C 'arab':15A,46C 'deliveri':3A,34C 'emir':16A,47C 'failur':4A 'id':12A,42C 'inc':18A 'inc-twilio-pwfkkq1r3jgd':17A 'incid':22B,28C 'normal':50C 'op':23B 'oper':49C 'pwfkkq1r3jgd':20A 'resolv':31C 'sender':11A,41C 'sms':2A,24B,33C 'subset':7A,37C 'twilio':1A,9A,19A,21A,25B,39C 'unit':14A,45C 'vendor':26B","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-20T20:45:24+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:pwfkkq1r3jgd","url":"https://stspg.io/z5lcq64gvftr","severity":"medium","published_at":"2026-10-20T20:45:24+00:00","modified_at":"2026-10-21T00:35:09+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-26T00:57:47+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}