{"id":"INC-twilio-ptrh66c56rd9","kind":"incident","aliases":[],"related":[],"title":"Twilio: SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium","description":"Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"open","published_at":"2026-10-28T16:38:26+00:00","first_seen_at":"2026-10-28T16:40:15+00:00","triaged_at":"2026-10-28T16:41:58+00:00","updated_at":"2026-10-28T17:44:08+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'2':65C 'anoth':62C 'avail':74C 'becom':73C 'belgium':14A,45C 'caus':51C 'code':11A,39C 'custom':26C 'delay':4A,32C 'deliveri':3A,31C 'experienc':29C 'hour':66C 'identifi':49C 'inc':16A 'inc-twilio-ptrh66c56rd9':15A 'incid':20B 'inform':72C 'issu':58C 'long':10A,38C 'may':27C 'network':42C 'op':21B 'orang':13A,41C 'provid':61C 'ptrh66c56rd9':18A 'resolv':56C 'sms':2A,22B,30C 'soon':69C 'subscrib':43C 'subset':7A,35C 'team':47C 'twilio':1A,9A,17A,19A,23B,25C,37C 'updat':63C 'vendor':24B 'work':54C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-28T16:38:26+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:ptrh66c56rd9","url":"https://stspg.io/lml97h1cpk9p","severity":"medium","published_at":"2026-10-28T16:38:26+00:00","modified_at":"2026-10-28T17:42:06+00:00","first_seen_at":"2026-10-28T16:40:15+00:00","fetched_at":"2026-10-28T18:59:53+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}