{"id":"INC-twilio-ny4f1x332ggd","kind":"incident","aliases":[],"related":[],"title":"Twilio: Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil","description":"The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil are operating normally.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-19T13:29:14+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-23T20:15:19+00:00","updated_at":"2026-10-23T20:15:19+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'brazil':17A,47C 'call':3A,35C 'delay':8A 'dial':7A 'failur':4A 'inc':19A 'inc-twilio-ny4f1x332ggd':18A 'incid':23B,29C 'mobil':14A,41C 'network':44C 'normal':50C 'number':15A,42C 'ny4f1x332ggd':21A 'op':24B 'oper':49C 'post':6A 'resolv':32C 'sms':25B 'subscrib':45C 'subset':11A,38C 'twilio':1A,13A,20A,22A,26B,40C 'vendor':27B 'voic':2A,34C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-19T13:29:14+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:ny4f1x332ggd","url":"https://stspg.io/6cs6lqsvvrzr","severity":"medium","published_at":"2026-10-19T13:29:14+00:00","modified_at":"2026-10-22T04:43:23+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-26T02:42:22+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}