{"id":"INC-twilio-nh00k6r6zvv3","kind":"incident","aliases":[],"related":[],"title":"Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States","description":"Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-11-12T22:58:51+00:00","first_seen_at":"2026-11-12T23:00:38+00:00","triaged_at":"2026-11-12T23:01:07+00:00","updated_at":"2026-11-12T23:30:14+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'1':70C 'anoth':67C 'avail':79C 'becom':78C 'call':3A,33C 'caus':56C 'custom':28C 'delay':6A,36C 'dial':5A,35C 'experienc':31C 'hour':71C 'identifi':54C 'inc':18A 'inc-twilio-nh00k6r6zvv3':17A 'incid':22B 'inform':77C 'issu':63C 'may':29C 'network':45C 'nh00k6r6zvv3':20A 'number':13A,43C 'op':23B 'phone':12A,42C 'post':4A,34C 'provid':66C 'resolv':61C 'sms':24B 'soon':74C 'state':16A,50C 'subscrib':46C 'subset':9A,39C 'team':52C 'twilio':1A,11A,19A,21A,25B,27C,41C 'unit':15A,49C 'updat':68C 'vendor':26B 'voic':2A,32C 'work':59C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["twilio"],"ptokens":["twilio"],"labels":["incident","medium","ops","sms","twilio","vendor"],"campaign_type":null,"search_a":"'call':3A 'delay':6A 'dial':5A 'inc':18A 'inc-twilio-nh00k6r6zvv3':17A 'nh00k6r6zvv3':20A 'number':13A 'phone':12A 'post':4A 'state':16A 'subset':9A 'twilio':1A,11A,19A,21A 'unit':15A 'voic':2A","search_b":"'incid':22B 'op':23B 'sms':24B 'twilio':25B 'vendor':26B","search_c":"'1':70C 'anoth':67C 'avail':79C 'becom':78C 'call':33C 'caus':56C 'custom':28C 'delay':36C 'dial':35C 'experienc':31C 'hour':71C 'identifi':54C 'inform':77C 'issu':63C 'may':29C 'network':45C 'number':43C 'phone':42C 'post':34C 'provid':66C 'resolv':61C 'soon':74C 'state':50C 'subscrib':46C 'subset':39C 'team':52C 'twilio':27C,41C 'unit':49C 'updat':68C 'voic':32C 'work':59C","cause_entry":null,"cause_path":null,"disclosures_checked_at":null,"first_public_at":"2026-11-12T22:58:51+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:nh00k6r6zvv3","url":"https://stspg.io/l0xttljt4n7s","severity":"medium","published_at":"2026-11-12T22:58:51+00:00","modified_at":"2026-11-12T23:28:35+00:00","first_seen_at":"2026-11-12T23:00:38+00:00","fetched_at":"2026-11-12T23:51:26+00:00","note":null}],"documents":[],"disclosures":[],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}