---
id: "INC-twilio-m09vtrnmmjty"
kind: "incident"
aliases: []
title: "Twilio: SMS Delivery Delays from Twilio to Telcel Mexico"
severity: "medium"
cvss: null
epss: null
exploited: false
status: "resolved"
category: "vendor"
products: [{"name": "Twilio", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["incident", "ops", "sms", "twilio", "vendor"]
not_affected_if: []
published_at: "2026-10-25T23:15:56+00:00"
first_seen_at: "2026-10-25T23:16:25+00:00"
updated_at: "2026-10-26T03:35:19+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/ywdtq3536d37", "first_seen_at": "2026-10-25T23:16:25+00:00"}]
---

# Twilio: SMS Delivery Delays from Twilio to Telcel Mexico

## Affected

- vendor:Twilio affected ? fixed ?

## Timeline

- 2026-10-25T23:16:25+00:00 statuspage https://stspg.io/ywdtq3536d37

## From the sources

Twilio customers may be experiencing SMS delivery delays from Twilio to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

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_Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai_