{"id":"INC-twilio-ltkx39ggzym6","kind":"incident","aliases":[],"related":[],"title":"Twilio: SMS Delivery Delays and Failures from Twilio to MTC Namibia","description":"Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"open","published_at":"2026-10-28T11:22:42+00:00","first_seen_at":"2026-10-28T11:24:13+00:00","triaged_at":"2026-10-28T11:24:53+00:00","updated_at":"2026-10-28T12:25:46+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'2':54C 'activ':44C 'anoth':51C 'avail':63C 'becom':62C 'custom':23C 'delay':4A,29C 'deliveri':3A,28C,31C 'experienc':26C 'failur':6A,32C 'hour':55C 'inc':13A 'inc-twilio-ltkx39ggzym6':12A 'incid':17B 'inform':61C 'investig':45C 'issu':47C 'ltkx39ggzym6':15A 'may':24C 'mtc':10A,36C 'namibia':11A,40C 'network':37C 'op':18B 'provid':50C 'sms':2A,19B,27C 'soon':58C 'subscrib':38C 'team':42C 'twilio':1A,8A,14A,16A,20B,22C,34C 'updat':52C 'vendor':21B","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-28T11:22:42+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:ltkx39ggzym6","url":"https://stspg.io/1gvv8zsvgv66","severity":"medium","published_at":"2026-10-28T11:22:42+00:00","modified_at":"2026-10-28T12:23:18+00:00","first_seen_at":"2026-10-28T11:24:13+00:00","fetched_at":"2026-10-28T13:02:27+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}