{"id":"INC-twilio-lks2hwtqm7n6","kind":"incident","aliases":[],"related":[],"title":"Twilio: Voice Call Failures From Twilio Phone Numbers to Germany","description":"Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"open","published_at":"2026-10-27T09:00:22+00:00","first_seen_at":"2026-10-27T09:01:09+00:00","triaged_at":"2026-10-27T09:01:29+00:00","updated_at":"2026-10-27T09:02:38+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'1':51C 'activ':41C 'anoth':48C 'avail':60C 'becom':59C 'call':3A,27C 'custom':22C 'experienc':25C 'failur':4A,28C 'germani':10A,37C 'hour':52C 'inc':12A 'inc-twilio-lks2hwtqm7n6':11A 'incid':16B 'inform':58C 'investig':42C 'issu':44C 'lks2hwtqm7n6':14A 'may':23C 'network':34C 'number':8A,32C 'op':17B 'phone':7A,31C 'provid':47C 'sms':18B 'soon':55C 'subscrib':35C 'team':39C 'twilio':1A,6A,13A,15A,19B,21C,30C 'updat':49C 'vendor':20B 'voic':2A,26C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-27T09:00:22+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:lks2hwtqm7n6","url":"https://stspg.io/81fzwwdgcpkz","severity":"medium","published_at":"2026-10-27T09:00:22+00:00","modified_at":"2026-10-27T09:00:22+00:00","first_seen_at":"2026-10-27T09:01:09+00:00","fetched_at":"2026-10-27T09:21:26+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}