{"id":"INC-twilio-hv25yyc4z5bl","kind":"incident","aliases":[],"related":[],"title":"Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India","description":"Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"open","published_at":"2026-11-13T15:37:04+00:00","first_seen_at":"2026-11-13T15:37:24+00:00","triaged_at":"2026-11-13T15:37:42+00:00","updated_at":"2026-11-13T15:37:42+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'1':63C 'activ':53C 'anoth':60C 'avail':72C 'becom':71C 'code':11A,41C 'custom':28C 'delay':4A,34C 'deliveri':3A,33C 'experienc':31C 'hour':64C 'hv25yyc4z5bl':20A 'inc':18A 'inc-twilio-hv25yyc4z5bl':17A 'incid':22B 'india':16A,49C 'inform':70C 'investig':54C 'issu':56C 'may':29C 'multipl':13A,46C 'network':14A,43C,47C 'op':23B 'provid':59C 'short':10A,40C 'sms':2A,24B,32C 'soon':67C 'subscrib':44C 'subset':7A,37C 'team':51C 'twilio':1A,9A,19A,21A,25B,27C,39C 'updat':61C 'vendor':26B","nicknames":[],"mitigations":[],"who_affected":null,"tier":null,"verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["twilio"],"ptokens":["twilio"],"labels":["incident","medium","ops","sms","twilio","vendor"],"campaign_type":null,"search_a":"'code':11A 'delay':4A 'deliveri':3A 'hv25yyc4z5bl':20A 'inc':18A 'inc-twilio-hv25yyc4z5bl':17A 'india':16A 'multipl':13A 'network':14A 'short':10A 'sms':2A 'subset':7A 'twilio':1A,9A,19A,21A","search_b":"'incid':22B 'op':23B 'sms':24B 'twilio':25B 'vendor':26B","search_c":"'1':63C 'activ':53C 'anoth':60C 'avail':72C 'becom':71C 'code':41C 'custom':28C 'delay':34C 'deliveri':33C 'experienc':31C 'hour':64C 'india':49C 'inform':70C 'investig':54C 'issu':56C 'may':29C 'multipl':46C 'network':43C,47C 'provid':59C 'short':40C 'sms':32C 'soon':67C 'subscrib':44C 'subset':37C 'team':51C 'twilio':27C,39C 'updat':61C","cause_entry":null,"cause_path":null,"disclosures_checked_at":null,"first_public_at":"2026-11-13T15:37:04+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:hv25yyc4z5bl","url":"https://stspg.io/4pmp24zbrkp0","severity":"medium","published_at":"2026-11-13T15:37:04+00:00","modified_at":"2026-11-13T15:37:04+00:00","first_seen_at":"2026-11-13T15:37:24+00:00","fetched_at":"2026-11-13T15:50:32+00:00","note":null}],"documents":[],"disclosures":[],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}