{"id":"INC-twilio-hpb1zfvwtvsw","kind":"incident","aliases":[],"related":[],"title":"Twilio: Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers","description":"The incident has been resolved and voice calls from a subset of network subscribers to Twilio Denmark Phone Numbers are operating normally.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-19T09:11:42+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-23T20:15:19+00:00","updated_at":"2026-10-23T20:15:19+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'call':3A,32C 'caller':9A 'denmark':12A,41C 'failur':4A 'hpb1zfvwtvsw':18A 'inc':16A 'inc-twilio-hpb1zfvwtvsw':15A 'incid':20B,26C 'network':37C 'normal':46C 'number':14A,43C 'op':21B 'oper':45C 'phone':13A,42C 'resolv':29C 'sms':22B 'subscrib':38C 'subset':7A,35C 'twilio':1A,11A,17A,19A,23B,40C 'vendor':24B 'voic':2A,31C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-19T09:11:42+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:hpb1zfvwtvsw","url":"https://stspg.io/2mfgvwrsrtf7","severity":"medium","published_at":"2026-10-19T09:11:42+00:00","modified_at":"2026-10-19T15:21:25+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-24T07:05:35+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}