---
id: "INC-twilio-gd0nmpb378d3"
page: "https://infrastack.ai/live/INC-twilio-gd0nmpb378d3"
kind: "incident"
aliases: []
title: "Twilio: Voice Call Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia"
severity: "medium"
cvss: null
epss: null
exploited: false
status: "open"
category: "vendor"
products: [{"name": "Twilio", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["incident", "ops", "sms", "twilio", "vendor"]
not_affected_if: []
published_at: "2026-11-12T16:53:51+00:00"
first_seen_at: "2026-11-12T16:54:59+00:00"
updated_at: "2026-11-12T17:02:40+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/ppx46z753zjr", "first_seen_at": "2026-11-12T16:54:59+00:00"}]
exploit_sources: []
---

# Twilio: Voice Call Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia

Link for people: https://infrastack.ai/live/INC-twilio-gd0nmpb378d3 (this .md is for agents)

## Affected

- vendor:Twilio affected range not listed fixed no fixed version listed

## Timeline

- 2026-11-12T16:54:59+00:00 statuspage https://stspg.io/ppx46z753zjr

## From the sources

Twilio customers may be experiencing voice call silent and one-way audio between a subset of Twilio Phone Numbers and network subscribers on multiple networks in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

---

_Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai_