---
id: "INC-twilio-fw0j9994p8kf"
kind: "incident"
aliases: []
title: "Twilio: Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Canada"
severity: "medium"
cvss: null
epss: null
exploited: false
status: "open"
category: "vendor"
products: [{"name": "Twilio", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["incident", "ops", "sms", "twilio", "vendor"]
not_affected_if: []
published_at: "2026-11-05T14:15:22+00:00"
first_seen_at: "2026-11-05T14:17:07+00:00"
updated_at: "2026-11-05T15:18:42+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/vm8ttb7rtmls", "first_seen_at": "2026-11-05T14:17:07+00:00"}]
exploit_sources: []
---

# Twilio: Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Canada

## Affected

- vendor:Twilio affected range not listed fixed no fixed version listed

## Timeline

- 2026-11-05T14:17:07+00:00 statuspage https://stspg.io/vm8ttb7rtmls

## From the sources

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Canada Phone Numbers to network subscribers in Canada. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

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