{"id":"INC-twilio-ftg4m9bxt7wt","kind":"incident","aliases":[],"related":[],"title":"Twilio: SMS Delivery Failures from Germany to a Subset of Twilio Long Codes","description":"Twilio customers may be experiencing SMS delivery failures from network subscribers in Germany to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"open","published_at":"2026-11-09T07:38:30+00:00","first_seen_at":"2026-11-09T07:39:19+00:00","triaged_at":"2026-11-09T07:39:56+00:00","updated_at":"2026-11-09T07:49:56+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'1':57C 'activ':47C 'anoth':54C 'avail':66C 'becom':65C 'code':13A,43C 'custom':25C 'deliveri':3A,30C 'experienc':28C 'failur':4A,31C 'ftg4m9bxt7wt':17A 'germani':6A,36C 'hour':58C 'inc':15A 'inc-twilio-ftg4m9bxt7wt':14A 'incid':19B 'inform':64C 'investig':48C 'issu':50C 'long':12A,42C 'may':26C 'network':33C 'op':20B 'provid':53C 'sms':2A,21B,29C 'soon':61C 'subscrib':34C 'subset':9A,39C 'team':45C 'twilio':1A,11A,16A,18A,22B,24C,41C 'updat':55C 'vendor':23B","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["twilio"],"ptokens":["twilio"],"labels":["incident","medium","ops","sms","twilio","vendor"],"campaign_type":null,"search_a":"'code':13A 'deliveri':3A 'failur':4A 'ftg4m9bxt7wt':17A 'germani':6A 'inc':15A 'inc-twilio-ftg4m9bxt7wt':14A 'long':12A 'sms':2A 'subset':9A 'twilio':1A,11A,16A,18A","search_b":"'incid':19B 'op':20B 'sms':21B 'twilio':22B 'vendor':23B","search_c":"'1':57C 'activ':47C 'anoth':54C 'avail':66C 'becom':65C 'code':43C 'custom':25C 'deliveri':30C 'experienc':28C 'failur':31C 'germani':36C 'hour':58C 'inform':64C 'investig':48C 'issu':50C 'long':42C 'may':26C 'network':33C 'provid':53C 'sms':29C 'soon':61C 'subscrib':34C 'subset':39C 'team':45C 'twilio':24C,41C 'updat':55C","cause_entry":null,"cause_path":null,"disclosures_checked_at":null,"first_public_at":"2026-11-09T07:38:30+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:ftg4m9bxt7wt","url":"https://stspg.io/xrzs2ckkp8b8","severity":"medium","published_at":"2026-11-09T07:38:30+00:00","modified_at":"2026-11-09T07:38:30+00:00","first_seen_at":"2026-11-09T07:39:19+00:00","fetched_at":"2026-11-09T08:00:47+00:00","note":null}],"documents":[],"disclosures":[],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}