---
id: "INC-twilio-f3qfjby1rw13"
kind: "incident"
aliases: []
title: "Twilio: Voice Call Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Germany"
severity: "medium"
cvss: null
epss: null
exploited: false
status: "open"
category: "vendor"
products: [{"name": "Twilio", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["incident", "ops", "sms", "twilio", "vendor"]
not_affected_if: []
published_at: "2026-10-27T08:37:25+00:00"
first_seen_at: "2026-10-27T08:38:04+00:00"
updated_at: "2026-10-27T10:45:37+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/7d5kng83zn6z", "first_seen_at": "2026-10-27T08:38:04+00:00"}]
---

# Twilio: Voice Call Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Germany

## Affected

- vendor:Twilio affected ? fixed ?

## Timeline

- 2026-10-27T08:38:04+00:00 statuspage https://stspg.io/7d5kng83zn6z

## From the sources

Twilio customers may be experiencing voice call failures from and to a subset of Twilio Phone Numbers to network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

---

_Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai_