---
id: "INC-twilio-f2mwx4r30hnd"
page: "https://infrastack.ai/live/INC-twilio-f2mwx4r30hnd"
kind: "incident"
aliases: []
title: "Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico"
severity: "medium"
cvss: null
epss: null
exploited: false
status: "open"
category: "vendor"
products: [{"name": "Twilio", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["incident", "ops", "sms", "twilio", "vendor"]
not_affected_if: []
published_at: "2026-11-05T22:50:44+00:00"
first_seen_at: "2026-11-05T22:51:17+00:00"
updated_at: "2026-11-05T23:02:18+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/0cdcwtnsfvqk", "first_seen_at": "2026-11-05T22:51:17+00:00"}]
exploit_sources: []
---

# Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico

Link for people: https://infrastack.ai/live/INC-twilio-f2mwx4r30hnd (this .md is for agents)

## Affected

- vendor:Twilio affected range not listed fixed no fixed version listed

## Timeline

- 2026-11-05T22:51:17+00:00 statuspage https://stspg.io/0cdcwtnsfvqk

## From the sources

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

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_Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai_
