{"id":"INC-twilio-f2mwx4r30hnd","kind":"incident","aliases":[],"related":[],"title":"Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico","description":"Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"open","published_at":"2026-11-05T22:50:44+00:00","first_seen_at":"2026-11-05T22:51:17+00:00","triaged_at":"2026-11-05T22:52:41+00:00","updated_at":"2026-11-05T23:02:18+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'1':79C 'anoth':76C 'avail':88C 'becom':87C 'caus':55C 'code':12A,42C 'custom':28C 'delay':5A,35C,72C 'deliveri':3A,33C,64C,68C 'experienc':31C 'f2mwx4r30hnd':20A 'hour':80C 'identifi':53C 'inc':18A 'inc-twilio-f2mwx4r30hnd':17A 'incid':22B 'inform':86C 'issu':62C 'liberti':14A,44C 'may':29C,65C,70C 'messag':63C 'network':45C 'op':23B 'provid':75C 'puerto':15A,48C 'receipt':4A,34C,69C 'resolv':60C 'rico':16A,49C 'short':11A,41C 'sms':2A,24B,32C 'soon':83C 'subscrib':46C 'subset':8A,38C 'succeed':66C 'team':51C 'twilio':1A,10A,19A,21A,25B,27C,40C 'updat':77C 'vendor':26B 'work':58C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["twilio"],"ptokens":["twilio"],"labels":["incident","medium","ops","sms","twilio","vendor"],"campaign_type":null,"first_public_at":"2026-11-05T22:50:44+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:f2mwx4r30hnd","url":"https://stspg.io/0cdcwtnsfvqk","severity":"medium","published_at":"2026-11-05T22:50:44+00:00","modified_at":"2026-11-05T22:51:37+00:00","first_seen_at":"2026-11-05T22:51:17+00:00","fetched_at":"2026-11-05T23:52:29+00:00","note":null}],"documents":[],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}