{"id":"INC-twilio-dd5fhn3m0l57","kind":"incident","aliases":[],"related":[],"title":"Twilio: Voice Call Post Dial Delay from Twilio Phone Numbers to Chile","description":"Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Chile. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-23T14:53:53+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-23T20:03:08+00:00","updated_at":"2026-10-26T01:55:29+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'4':55C 'activ':45C 'anoth':52C 'avail':64C 'becom':63C 'call':3A,29C 'chile':12A,41C 'custom':24C 'dd5fhn3m0l57':16A 'delay':6A,32C 'dial':5A,31C 'experienc':27C 'hour':56C 'inc':14A 'inc-twilio-dd5fhn3m0l57':13A 'incid':18B 'inform':62C 'investig':46C 'issu':48C 'may':25C 'network':38C 'number':10A,36C 'op':19B 'phone':9A,35C 'post':4A,30C 'provid':51C 'sms':20B 'soon':59C 'subscrib':39C 'team':43C 'twilio':1A,8A,15A,17A,21B,23C,34C 'updat':53C 'vendor':22B 'voic':2A,28C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-23T14:53:53+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:dd5fhn3m0l57","url":"https://stspg.io/2qywdrx4sx6m","severity":"medium","published_at":"2026-10-23T14:53:53+00:00","modified_at":"2026-10-26T01:53:45+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-26T12:00:08+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}