---
id: "INC-twilio-d5mvyn2zjvwz"
kind: "incident"
aliases: []
title: "Twilio: Customer's Unable to Create New Requests for Hosting and Porting"
severity: "medium"
cvss: null
epss: null
exploited: false
status: "resolved"
category: "vendor"
products: [{"name": "Twilio", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["incident", "ops", "sms", "twilio", "vendor"]
not_affected_if: []
published_at: "2026-10-21T15:07:04+00:00"
first_seen_at: "2026-10-23T19:12:22+00:00"
updated_at: "2026-10-23T20:13:15+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/sr6ssm036275", "first_seen_at": "2026-10-23T19:12:22+00:00"}]
---

# Twilio: Customer's Unable to Create New Requests for Hosting and Porting

## Affected

- vendor:Twilio affected ? fixed ?

## Timeline

- 2026-10-23T19:12:22+00:00 statuspage https://stspg.io/sr6ssm036275

## From the sources

We are no longer experiencing an issue where porting and hosting request creation is not operational. This incident has been resolved.

---

_Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai_