{"id":"INC-twilio-bxkjk1mpv88w","kind":"incident","aliases":[],"related":[],"title":"Twilio: Voice Call Failures from Network Subscribers to a Subset of Twilio Costa Rica Phone Numbers","description":"Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-23T22:26:49+00:00","first_seen_at":"2026-10-23T22:28:27+00:00","triaged_at":"2026-10-25T04:51:22+00:00","updated_at":"2026-10-25T04:51:22+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'2':60C 'activ':50C 'anoth':57C 'avail':69C 'becom':68C 'bxkjk1mpv88w':20A 'call':3A,33C 'costa':13A,43C 'custom':28C 'experienc':31C 'failur':4A,34C 'hour':61C 'inc':18A 'inc-twilio-bxkjk1mpv88w':17A 'incid':22B 'inform':67C 'investig':51C 'issu':53C 'may':29C 'network':6A,36C 'number':16A,46C 'op':23B 'phone':15A,45C 'provid':56C 'rica':14A,44C 'sms':24B 'soon':64C 'subscrib':7A,37C 'subset':10A,40C 'team':48C 'twilio':1A,12A,19A,21A,25B,27C,42C 'updat':58C 'vendor':26B 'voic':2A,32C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-23T22:26:49+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:bxkjk1mpv88w","url":"https://stspg.io/rkf3b6l1rfcq","severity":"medium","published_at":"2026-10-23T22:26:49+00:00","modified_at":"2026-10-24T03:43:22+00:00","first_seen_at":"2026-10-23T22:28:27+00:00","fetched_at":"2026-10-26T01:53:27+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}