{"id":"INC-twilio-9yvj91cv68qy","kind":"incident","aliases":[],"related":[],"title":"Twilio: SMS Delivery Delays from Twilio to Surf Telecom Brazil","description":"We have observed a recovery in SMS delivery from Twilio to Surf Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-23T03:51:01+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-23T20:03:08+00:00","updated_at":"2026-10-23T20:03:08+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'4':49C '9yvj91cv68qy':14A 'anoth':46C 'avail':58C 'becom':57C 'brazil':10A,37C 'delay':4A 'deliveri':3A,28C 'hour':50C 'inc':12A 'inc-twilio-9yvj91cv68qy':11A 'incid':16B 'inform':56C 'monitor':40C 'network':34C 'observ':23C 'op':17B 'provid':45C 'recoveri':25C 'servic':41C 'sms':2A,18B,27C 'soon':53C 'stabil':42C 'subscrib':35C 'surf':8A,32C 'telecom':9A,33C 'twilio':1A,6A,13A,15A,19B,30C 'updat':47C 'vendor':20B","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-23T03:51:01+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:9yvj91cv68qy","url":"https://stspg.io/9qlt88vh4mb1","severity":"medium","published_at":"2026-10-23T03:51:01+00:00","modified_at":"2026-10-23T19:31:58+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-26T00:55:36+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}