{"id":"INC-twilio-8xn89j4cllbj","kind":"incident","aliases":[],"related":[],"title":"Twilio: SMS Delivery Delays from Twilio to Claro Dominican Republic","description":"Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"open","published_at":"2026-11-06T17:24:00+00:00","first_seen_at":"2026-11-06T17:24:42+00:00","triaged_at":"2026-11-06T17:25:58+00:00","updated_at":"2026-11-06T17:39:20+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'1':58C '8xn89j4cllbj':14A 'anoth':55C 'avail':67C 'becom':66C 'caus':44C 'claro':8A,32C 'custom':22C 'delay':4A,28C 'deliveri':3A,27C 'dominican':9A,37C 'experienc':25C 'hour':59C 'identifi':42C 'inc':12A 'inc-twilio-8xn89j4cllbj':11A 'incid':16B 'inform':65C 'issu':51C 'may':23C 'network':33C 'op':17B 'provid':54C 'republ':10A,38C 'resolv':49C 'sms':2A,18B,26C 'soon':62C 'subscrib':34C 'team':40C 'twilio':1A,6A,13A,15A,19B,21C,30C 'updat':56C 'vendor':20B 'work':47C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["twilio"],"ptokens":["twilio"],"labels":["incident","medium","ops","sms","twilio","vendor"],"campaign_type":null,"search_a":"'8xn89j4cllbj':14A 'claro':8A 'delay':4A 'deliveri':3A 'dominican':9A 'inc':12A 'inc-twilio-8xn89j4cllbj':11A 'republ':10A 'sms':2A 'twilio':1A,6A,13A,15A","search_b":"'incid':16B 'op':17B 'sms':18B 'twilio':19B 'vendor':20B","search_c":"'1':58C 'anoth':55C 'avail':67C 'becom':66C 'caus':44C 'claro':32C 'custom':22C 'delay':28C 'deliveri':27C 'dominican':37C 'experienc':25C 'hour':59C 'identifi':42C 'inform':65C 'issu':51C 'may':23C 'network':33C 'provid':54C 'republ':38C 'resolv':49C 'sms':26C 'soon':62C 'subscrib':34C 'team':40C 'twilio':21C,30C 'updat':56C 'work':47C","first_public_at":"2026-11-06T17:24:00+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:8xn89j4cllbj","url":"https://stspg.io/rk654gkg0kzq","severity":"medium","published_at":"2026-11-06T17:24:00+00:00","modified_at":"2026-11-06T17:31:00+00:00","first_seen_at":"2026-11-06T17:24:42+00:00","fetched_at":"2026-11-06T18:28:21+00:00","note":null}],"documents":[],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}