{"id":"INC-twilio-7t4pwfrhwmq9","kind":"incident","aliases":[],"related":[],"title":"Twilio: MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in United States","description":"Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"open","published_at":"2026-11-03T22:51:13+00:00","first_seen_at":"2026-11-03T22:53:20+00:00","triaged_at":"2026-11-03T22:55:13+00:00","updated_at":"2026-11-03T22:59:48+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'1':84C '7t4pwfrhwmq9':22A 'anoth':81C 'avail':93C 'becom':92C 'caus':60C 'code':12A,44C 'custom':30C 'delay':5A,37C,77C 'deliveri':3A,35C,69C,73C 'experienc':33C 'hour':85C 'identifi':58C 'inc':20A 'inc-twilio-7t4pwfrhwmq9':19A 'incid':24B 'inform':91C 'issu':67C 'long':11A,43C 'may':31C,70C,75C 'messag':68C 'mms':2A,34C 'multipl':14A,49C 'network':15A,46C,50C 'op':25B 'provid':80C 'receipt':4A,36C,74C 'resolv':65C 'sms':26B 'soon':88C 'state':18A,54C 'subscrib':47C 'subset':8A,40C 'succeed':71C 'team':56C 'twilio':1A,10A,21A,23A,27B,29C,42C 'unit':17A,53C 'updat':82C 'vendor':28B 'work':63C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["twilio"],"ptokens":["twilio"],"labels":["incident","medium","ops","sms","twilio","vendor"],"campaign_type":null,"first_public_at":"2026-11-03T22:51:13+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:7t4pwfrhwmq9","url":"https://stspg.io/g4d1yw1smzr9","severity":"medium","published_at":"2026-11-03T22:51:13+00:00","modified_at":"2026-11-04T00:36:08+00:00","first_seen_at":"2026-11-03T22:53:20+00:00","fetched_at":"2026-11-04T00:41:53+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}