{"id":"INC-twilio-7qcqr0w19v4c","kind":"incident","aliases":[],"related":[],"title":"Twilio: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia","description":"The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Telstra network subscribers in Australia is operating normally.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-20T16:28:22+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-23T20:13:15+00:00","updated_at":"2026-10-23T20:13:15+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'7qcqr0w19v4c':18A 'australia':14A,45C 'delay':4A 'deliveri':3A,32C 'inc':16A 'inc-twilio-7qcqr0w19v4c':15A 'incid':20B,26C 'network':42C 'normal':48C 'number':11A,39C 'op':21B 'oper':47C 'phone':10A,38C 'resolv':29C 'sms':2A,22B,31C 'subscrib':43C 'subset':7A,35C 'telstra':13A,41C 'twilio':1A,9A,17A,19A,23B,37C 'vendor':24B","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-20T16:28:22+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:7qcqr0w19v4c","url":"https://stspg.io/s545w4m4z3wj","severity":"medium","published_at":"2026-10-20T16:28:22+00:00","modified_at":"2026-10-20T19:53:12+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-25T23:14:21+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}