{"id":"INC-twilio-2ylvwxdqqjz2","kind":"incident","aliases":[],"related":[],"title":"Twilio: MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to GCI Communication United States","description":"Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Twilio","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","sms","twilio","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"open","published_at":"2026-11-03T04:46:49+00:00","first_seen_at":"2026-11-03T04:48:56+00:00","triaged_at":"2026-11-03T04:49:19+00:00","updated_at":"2026-11-03T05:50:46+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'2':82C '2ylvwxdqqjz2':21A 'anoth':79C 'avail':91C 'becom':90C 'caus':58C 'code':12A,43C 'communic':15A,46C 'custom':29C 'delay':5A,36C,75C 'deliveri':3A,34C,67C,71C 'experienc':32C 'gci':14A,45C 'hour':83C 'identifi':56C 'inc':19A 'inc-twilio-2ylvwxdqqjz2':18A 'incid':23B 'inform':89C 'issu':65C 'long':11A,42C 'may':30C,68C,73C 'messag':66C 'mms':2A,33C 'network':47C 'op':24B 'provid':78C 'receipt':4A,35C,72C 'resolv':63C 'sms':25B 'soon':86C 'state':17A,52C 'subscrib':48C 'subset':8A,39C 'succeed':69C 'team':54C 'twilio':1A,10A,20A,22A,26B,28C,41C 'unit':16A,51C 'updat':80C 'vendor':27B 'work':61C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["twilio"],"ptokens":["twilio"],"labels":["incident","medium","ops","sms","twilio","vendor"],"first_public_at":"2026-11-03T04:46:49+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"twilio:2ylvwxdqqjz2","url":"https://stspg.io/njsj6nqlmmq0","severity":"medium","published_at":"2026-11-03T04:46:49+00:00","modified_at":"2026-11-03T05:50:01+00:00","first_seen_at":"2026-11-03T04:48:56+00:00","fetched_at":"2026-11-03T06:05:34+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}