{"id":"INC-sentry-f51kdttk60mx","kind":"incident","aliases":[],"related":[],"title":"Sentry: Account emails not being delivered","description":"Since 21:37 UTC on November 10, some account emails from Sentry have not been delivered. This includes email address verification, adding new email addresses, and emails sent when you create an account or organization. Organization invites and password reset emails may also be affected.\n\nAlert and notification emails are being delivered as normal.\n\nWe're investigating and working on a fix. Emails sent during this time may not arrive, so you might need to request a new verification email, invite or password reset once this is resolved. We'll post another update within the next hour.","summary":null,"severity":"high","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Sentry","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","monitoring","ops","sentry","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-11-11T07:52:15+00:00","first_seen_at":"2026-11-11T07:53:14+00:00","triaged_at":"2026-11-11T07:54:42+00:00","updated_at":"2026-11-11T08:35:55+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'10':23C '21':18C '37':19C 'account':2A,25C,49C 'add':38C 'address':36C,41C 'affect':61C 'alert':62C 'also':59C 'anoth':108C 'arriv':86C 'creat':47C 'deliv':6A,32C,68C 'email':3A,26C,35C,40C,43C,57C,65C,79C,96C 'f51kdttk60mx':10A 'fix':78C 'hour':113C 'inc':8A 'inc-sentry-f51kdttk60mx':7A 'incid':12B 'includ':34C 'investig':73C 'invit':53C,97C 'll':106C 'may':58C,84C 'might':89C 'monitor':13B 'need':90C 'new':39C,94C 'next':112C 'normal':70C 'notif':64C 'novemb':22C 'op':14B 'organ':51C,52C 'password':55C,99C 'post':107C 're':72C 'request':92C 'reset':56C,100C 'resolv':104C 'sent':44C,80C 'sentri':1A,15B,28C 'sentry':9A,11A 'sinc':17C 'time':83C 'updat':109C 'utc':20C 'vendor':16B 'verif':37C,95C 'within':110C 'work':75C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["sentry"],"ptokens":["sentry"],"labels":["high","incident","monitoring","ops","sentry","vendor"],"campaign_type":null,"search_a":"'account':2A 'deliv':6A 'email':3A 'f51kdttk60mx':10A 'inc':8A 'inc-sentry-f51kdttk60mx':7A 'sentri':1A 'sentry':9A,11A","search_b":"'incid':12B 'monitor':13B 'op':14B 'sentri':15B 'vendor':16B","search_c":"'10':23C '21':18C '37':19C 'account':25C,49C 'add':38C 'address':36C,41C 'affect':61C 'alert':62C 'also':59C 'anoth':108C 'arriv':86C 'creat':47C 'deliv':32C,68C 'email':26C,35C,40C,43C,57C,65C,79C,96C 'fix':78C 'hour':113C 'includ':34C 'investig':73C 'invit':53C,97C 'll':106C 'may':58C,84C 'might':89C 'need':90C 'new':39C,94C 'next':112C 'normal':70C 'notif':64C 'novemb':22C 'organ':51C,52C 'password':55C,99C 'post':107C 're':72C 'request':92C 'reset':56C,100C 'resolv':104C 'sent':44C,80C 'sentri':28C 'sinc':17C 'time':83C 'updat':109C 'utc':20C 'verif':37C,95C 'within':110C 'work':75C","cause_entry":null,"cause_path":null,"disclosures_checked_at":null,"first_public_at":"2026-11-11T07:52:15+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"sentry:f51kdttk60mx","url":"https://stspg.io/xw3t76yx14km","severity":"high","published_at":"2026-11-11T07:52:15+00:00","modified_at":"2026-11-11T08:34:48+00:00","first_seen_at":"2026-11-11T07:53:14+00:00","fetched_at":"2026-11-11T08:55:10+00:00","note":null}],"documents":[],"disclosures":[],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}