{"id":"INC-render-sf6d2w4mpc83","kind":"incident","aliases":[],"related":[],"title":"Render: Platform emails not being sent","description":"Transactional emails for platform events, including but not limited to new account sign-up email confirmations, service build/deploy failure notifications, password resets, etc. are currently failing to send. We are currently addressing the issue.","summary":null,"severity":"low","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Render","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["hosting","incident","ops","render","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-24T07:11:30+00:00","first_seen_at":"2026-10-24T07:11:43+00:00","triaged_at":"2026-10-25T04:51:22+00:00","updated_at":"2026-10-25T04:51:22+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'account':28C 'address':49C 'build/deploy':35C 'confirm':33C 'current':42C,48C 'email':3A,18C,32C 'etc':40C 'event':21C 'fail':43C 'failur':36C 'host':12B 'inc':8A 'inc-render-sf6d2w4mpc83':7A 'incid':13B 'includ':22C 'issu':51C 'limit':25C 'new':27C 'notif':37C 'op':14B 'password':38C 'platform':2A,20C 'render':1A,9A,11A,15B 'reset':39C 'send':45C 'sent':6A 'servic':34C 'sf6d2w4mpc83':10A 'sign':30C 'sign-up':29C 'transact':17C 'vendor':16B","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"first_public_at":"2026-10-24T07:11:30+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"render:sf6d2w4mpc83","url":"https://stspg.io/rv8myh3m7ggl","severity":"low","published_at":"2026-10-24T07:11:30+00:00","modified_at":"2026-10-24T07:41:10+00:00","first_seen_at":"2026-10-24T07:11:43+00:00","fetched_at":"2026-10-25T14:56:49+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}