{"id":"INC-redhat-3vlkclps2214","kind":"incident","aliases":[],"related":[],"title":"Red Hat: Quay.io HTTP 502 on Pull/Push","description":"On May 7, a production deployment introduced a database locking conflict that caused Quay.io to become unhealthy. Image pulls were intermittently degraded for approximately 30 minutes and image pushes were unavailable for approximately 3 hours. The team failed over to a secondary region to restore pulls, then reverted the deployment to fully restore service. We are implementing multi-phase deployment rollouts, stricter canary processes, and health probe improvements to prevent recurrence.","summary":null,"severity":"critical","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Red Hat","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["incident","ops","redhat","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-05-07T18:05:44+00:00","first_seen_at":"2026-11-14T01:28:05+00:00","triaged_at":"2026-11-14T01:29:33+00:00","updated_at":"2026-11-14T01:29:33+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'3':51C '30':42C '3vlkclps2214':11A '502':5A '7':20C 'approxim':41C,50C 'becom':33C 'canari':81C 'caus':30C 'conflict':28C 'databas':26C 'degrad':39C 'deploy':23C,67C,78C 'fail':55C 'fulli':69C 'hat':2A,13A 'health':84C 'hour':52C 'http':4A 'imag':35C,45C 'implement':74C 'improv':86C 'inc':9A 'inc-redhat-3vlkclps2214':8A 'incid':14B 'intermitt':38C 'introduc':24C 'lock':27C 'may':19C 'minut':43C 'multi':76C 'multi-phas':75C 'op':15B 'phase':77C 'prevent':88C 'probe':85C 'process':82C 'product':22C 'pull':36C,63C 'pull/push':7A 'push':46C 'quay.io':3A,31C 'recurr':89C 'red':1A,12A 'redhat':10A,16B 'region':60C 'restor':62C,70C 'revert':65C 'rollout':79C 'secondari':59C 'servic':71C 'stricter':80C 'team':54C 'unavail':48C 'unhealthi':34C 'vendor':17B","nicknames":[],"mitigations":[],"who_affected":null,"tier":null,"verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["hat","redhat"],"ptokens":["hat","red"],"labels":["critical","incident","ops","redhat","vendor"],"campaign_type":null,"search_a":"'3vlkclps2214':11A '502':5A 'hat':2A,13A 'http':4A 'inc':9A 'inc-redhat-3vlkclps2214':8A 'pull/push':7A 'quay.io':3A 'red':1A,12A 'redhat':10A","search_b":"'incid':14B 'op':15B 'redhat':16B 'vendor':17B","search_c":"'3':51C '30':42C '7':20C 'approxim':41C,50C 'becom':33C 'canari':81C 'caus':30C 'conflict':28C 'databas':26C 'degrad':39C 'deploy':23C,67C,78C 'fail':55C 'fulli':69C 'health':84C 'hour':52C 'imag':35C,45C 'implement':74C 'improv':86C 'intermitt':38C 'introduc':24C 'lock':27C 'may':19C 'minut':43C 'multi':76C 'multi-phas':75C 'phase':77C 'prevent':88C 'probe':85C 'process':82C 'product':22C 'pull':36C,63C 'push':46C 'quay.io':31C 'recurr':89C 'region':60C 'restor':62C,70C 'revert':65C 'rollout':79C 'secondari':59C 'servic':71C 'stricter':80C 'team':54C 'unavail':48C 'unhealthi':34C","cause_entry":null,"cause_path":null,"disclosures_checked_at":null,"first_public_at":"2026-05-07T18:05:44+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"redhat:3vlkclps2214","url":"https://stspg.io/wzmcf9349ldh","severity":"critical","published_at":"2026-05-07T18:05:44+00:00","modified_at":"2026-05-15T17:12:11+00:00","first_seen_at":"2026-11-14T01:28:05+00:00","fetched_at":"2026-11-14T02:01:54+00:00","note":null}],"documents":[],"disclosures":[],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}