{"id":"INC-openai-01M7C40W0N5MZHNW0YM09QV962","kind":"incident","aliases":[],"related":[],"title":"OpenAI: Elevated errors with ChatGPT billing and Ads billing","description":"All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.","summary":null,"severity":"low","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"OpenAI","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["ai","incident","llm","openai","ops","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-11-14T04:11:04+00:00","first_seen_at":"2026-11-14T04:11:39+00:00","triaged_at":"2026-11-14T04:12:06+00:00","updated_at":"2026-11-14T05:29:45+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'01m7c40w0n5mzhnw0ym09qv962':13A 'ad':8A 'affect':22C 'ai':15B 'appreci':36C 'bill':6A,9A 'chatgpt':5A 'disrupt':33C 'elev':2A 'error':3A 'inc':11A 'inc-openai-01m7c40w0n5mzhnw0ym09qv962':10A 'incid':16B 'llm':17B 'normal':26C 'op':19B 'openai':1A,12A,14A,18B 'oper':25C 'patienc':38C 're':29C 'servic':23C 'sorri':30C 'vendor':20B","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"pkeys":["openai"],"ptokens":["openai"],"labels":["ai","incident","llm","low","openai","ops","vendor"],"campaign_type":null,"search_a":"'01m7c40w0n5mzhnw0ym09qv962':13A 'ad':8A 'bill':6A,9A 'chatgpt':5A 'elev':2A 'error':3A 'inc':11A 'inc-openai-01m7c40w0n5mzhnw0ym09qv962':10A 'openai':1A,12A,14A","search_b":"'ai':15B 'incid':16B 'llm':17B 'op':19B 'openai':18B 'vendor':20B","search_c":"'affect':22C 'appreci':36C 'disrupt':33C 'normal':26C 'oper':25C 'patienc':38C 're':29C 'servic':23C 'sorri':30C","cause_entry":null,"cause_path":null,"disclosures_checked_at":null,"first_public_at":"2026-11-14T04:11:04+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"openai:01M7C40W0N5MZHNW0YM09QV962","url":"https://status.openai.com/incidents/01M7C40W0N5MZHNW0YM09QV962","severity":"low","published_at":"2026-11-14T04:11:04+00:00","modified_at":"2026-11-14T05:27:53+00:00","first_seen_at":"2026-11-14T04:11:39+00:00","fetched_at":"2026-11-14T05:50:54+00:00","note":null}],"documents":[],"disclosures":[],"exploit_sources":[],"notice":"Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai"}