{"id":"INC-openai-01M6754SR14HCQ3E9FX426E2N7","kind":"incident","aliases":[],"related":[],"title":"OpenAI: Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences","description":"We’re aware of issues affecting search in Dots, ChatGPT Work, and some ChatGPT thinking experiences.\n\nWe’re investigating and will share updates here.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"OpenAI","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["ai","incident","llm","openai","ops","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-10-30T19:38:47+00:00","first_seen_at":"2026-10-30T19:40:15+00:00","triaged_at":"2026-10-30T19:40:18+00:00","updated_at":"2026-10-30T21:15:52+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'01m6754sr14hcq3e9fx426e2n7':18A 'affect':31C 'ai':20B 'awar':28C 'certain':11A 'chatgpt':8A,12A,35C,39C 'dot':7A,34C 'elev':2A 'error':3A 'experi':14A,41C 'inc':16A 'inc-openai-01m6754sr14hcq3e9fx426e2n7':15A 'incid':21B 'investig':44C 'issu':30C 'llm':22B 'op':24B 'openai':1A,17A,19A,23B 're':27C,43C 'search':5A,32C 'share':47C 'think':13A,40C 'updat':48C 'vendor':25B 'work':9A,36C","nicknames":[],"mitigations":[],"who_affected":null,"tier":"C","verified":{},"analyst_revisit_at":null,"fix_status":null,"audience":null,"plain_action":null,"first_public_at":"2026-10-30T19:38:47+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"openai:01M6754SR14HCQ3E9FX426E2N7","url":"https://status.openai.com/incidents/01M6754SR14HCQ3E9FX426E2N7","severity":"medium","published_at":"2026-10-30T19:38:47+00:00","modified_at":"2026-10-30T21:14:12+00:00","first_seen_at":"2026-10-30T19:40:15+00:00","fetched_at":"2026-10-30T22:14:29+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}