Live › incident › INC-openai-01M5KDJ4079XQTZDSRX40NMN6H

lowVendorresolved

OpenAI: Delays in customer support responses

Not triaged yet. The sources’ own description is below.

Known so far

1/6

low

no CVSS yet; severity from the sources

known so far1 of 6

missing: versions, how to check, fix, exploitation, summary

First public: Oct 23, 2026 UTC
Last modified: Oct 23, 2026
Status: resolved
Known exploitation: None reported
Public exploit: None on GitHub
EPSS: not scored

First seen by InfraStack 2026-10-23 19:12 UTC. All times on this page are UTC.

Who is affected

1 product

Product	Ecosystem	Affected	Fixed in
OpenAI	vendor	–	–

Who cares: ai, incident, llm, openai, ops
Not affected if: –

How to check

Unknown from the sources.

The fix

Unknown from the sources.

Who had it, and when

1 source

status page2026-10-23 19:12 UTC · published 2026-10-23 03:41 UTC · openai:01M5KDJ4079XQTZDSRX40NMN6H

Each row is the first time that source carried this signal. The analyst’s rows are its own findings.

Know the next one before it finds you.

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Live › incident › INC-openai-01M5KDJ4079XQTZDSRX40NMN6H

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lowVendorresolved

OpenAI: Delays in customer support responses

Not triaged yet. The sources’ own description is below.

Known so far

1/6

low

no CVSS yet; severity from the sources

known so far1 of 6

missing: versions, how to check, fix, exploitation, summary

First public: Oct 23, 2026 UTC
Last modified: Oct 23, 2026
Status: resolved
Known exploitation: None reported
Public exploit: None on GitHub
EPSS: not scored

First seen by InfraStack 2026-10-23 19:12 UTC. All times on this page are UTC.

Who is affected

1 product

Product	Ecosystem	Affected	Fixed in
OpenAI	vendor	–	–

Who cares: ai, incident, llm, openai, ops
Not affected if: –

How to check

Unknown from the sources.

The fix

Unknown from the sources.

Who had it, and when

1 source

status page2026-10-23 19:12 UTC · published 2026-10-23 03:41 UTC · openai:01M5KDJ4079XQTZDSRX40NMN6H

Each row is the first time that source carried this signal. The analyst’s rows are its own findings.

Know the next one before it finds you.

Add to Slack

OpenAI: Delays in customer support responses

Who is affected

How to check

The fix

Who had it, and when

Know the next one before it finds you.

OpenAI: Delays in customer support responses

Who is affected

How to check

The fix

Who had it, and when

Know the next one before it finds you.

What the sources say, verbatim

Sources