---
id: "INC-mongodb-8t1spyy2s5rl"
kind: "incident"
aliases: []
title: "MongoDB Atlas: Atlas UI and API Periodic Unavailability"
severity: "medium"
cvss: null
epss: null
exploited: false
status: "resolved"
category: "vendor"
products: [{"name": "MongoDB Atlas", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["database", "incident", "mongodb", "ops", "vendor"]
not_affected_if: []
published_at: "2026-08-18T14:10:56+00:00"
first_seen_at: "2026-10-23T19:12:22+00:00"
updated_at: "2026-10-23T21:52:55+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/4nf1gtb8506m", "first_seen_at": "2026-10-23T19:12:22+00:00"}]
---

# MongoDB Atlas: Atlas UI and API Periodic Unavailability

## Affected

- vendor:MongoDB Atlas affected ? fixed ?

## Timeline

- 2026-10-23T19:12:22+00:00 statuspage https://stspg.io/4nf1gtb8506m

## From the sources

This incident has been resolved.

Following the incident, we identified an issue that caused some internal Atlas jobs not to start as scheduled, resulting in delays to certain changes.

The issue was related to this incident "Atlas UI and API Periodic Unavailability" which has been remediated.

Customer clusters and their data were not affected; the impact was limited to the timing of control-plane operations. This jobs issue has been resolved as well.

---

_Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai_