---
id: "INC-github-8zc63m64hy36"
kind: "incident"
aliases: []
title: "GitHub: Incident across several services"
severity: "medium"
cvss: null
epss: null
exploited: false
status: "resolved"
category: "vendor"
products: [{"name": "GitHub", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["ci", "git", "github", "incident", "ops", "vendor"]
not_affected_if: []
published_at: "2026-09-23T10:11:12+00:00"
first_seen_at: "2026-10-23T19:12:22+00:00"
updated_at: "2026-10-23T21:48:41+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/m1ps7yrhp4n8", "first_seen_at": "2026-10-23T19:12:22+00:00"}]
---

# GitHub: Incident across several services

## Affected

- vendor:GitHub affected ? fixed ?

## Timeline

- 2026-10-23T19:12:22+00:00 statuspage https://stspg.io/m1ps7yrhp4n8

## From the sources

Starting at 07:57 UTC on September 23, GitHub experienced elevated 500 and 404 responses across several application pages. This caused failures when installing GitHub Apps, creating organizations, and making some organization membership changes. Customers also experienced delayed label updates and stale search results in Projects. The infrastructure failure was isolated to our Azure Central US region. The API errors were mitigated by 10:58 UTC on September 23. Projects' processing continued to recover while an accumulated backlog was drained, and full service was restored at 04:55 UTC on September 24. The incident was caused by a failed planned maintenance operation on a primary database. Automated recovery initiated an emergency database failover, after which several replicas in the affected region were unable to resume replication correctly. This reduced available database capacity and caused the API errors and downstream Projects processing delays. We have mitigated the immediate failure mode. We are also improving maintenance safety checks, database failover handling, post-failover replica validation, and downstream processing resilience to reduce the likelihood and impact of similar incidents.

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_Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai_