{"id":"INC-digitalocean-wvj4t3y98gs7","kind":"incident","aliases":[],"related":[],"title":"DigitalOcean: Limited access to Deepseek V4 Pro model","description":"Our Engineering team has confirmed that the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform has been fully resolved. The model is now operational, and users should be able to use it without experiencing any errors.\n\nIf you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused and appreciate your patience.","summary":null,"severity":"high","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"DigitalOcean","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["digitalocean","hosting","incident","ops","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-07-04T22:13:45+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-25T05:31:14+00:00","updated_at":"2026-10-25T05:31:14+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'abl':52C 'access':3A 'agent':37C 'apolog':76C 'appreci':85C 'caus':83C 'confirm':23C 'continu':62C 'deepseek':5A,29C 'digitalocean':1A,11A,13A,14B 'engin':20C 'error':59C 'experi':64C 'experienc':57C 'fulli':41C 'host':15B 'inc':10A 'inc-digitalocean-wvj4t3y98gs7':9A 'incid':16B 'inconveni':79C 'infer':35C 'issu':26C 'limit':2A 'may':81C 'model':8A,32C,44C 'op':17B 'open':68C 'oper':47C 'patienc':87C 'platform':38C 'pleas':67C 'pro':7A,31C 'problem':66C 'resolv':42C 'serverless':34C 'support':73C 'team':21C,74C 'ticket':70C 'use':54C 'user':49C 'v4':6A,30C 'vendor':18B 'without':56C 'wvj4t3y98gs7':12A","nicknames":[],"mitigations":[],"who_affected":null,"tier":null,"verified":{},"analyst_revisit_at":null,"first_public_at":"2026-07-04T22:13:45+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"digitalocean:wvj4t3y98gs7","url":"https://stspg.io/wwsc9zft1lxd","severity":"high","published_at":"2026-07-04T22:13:45+00:00","modified_at":"2026-07-05T00:53:19+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-26T07:10:09+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}