{"id":"INC-digitalocean-w53965shllfq","kind":"incident","aliases":[],"related":[],"title":"DigitalOcean: Network Connectivity from India to NYC","description":"Between 07:46  UTC & 10:24 UTC today, some users in India accessing resources in the NYC region may have experienced connectivity issues. The impact was limited to users using Airtel as their ISP.\n\nOur investigation determined that the issue was caused by an internal network issue within Airtel and was not related to DigitalOcean network. The connectivity issue now appears to be resolved, and users should no longer experience problems accessing their resources.\n\nWe apologize for any inconvenience this may have caused. However, if you continue to experience any connectivity issues, please don't hesitate to open a support ticket for further investigation; we'll be happy to assist you further.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"DigitalOcean","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["digitalocean","hosting","incident","ops","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-07-24T10:36:52+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-23T21:57:05+00:00","updated_at":"2026-10-23T21:57:05+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'07':19C '10':22C '24':23C '46':20C 'access':30C,89C 'airtel':48C,66C 'apolog':93C 'appear':78C 'assist':127C 'caus':59C,100C 'connect':3A,39C,75C,108C 'continu':104C 'determin':54C 'digitalocean':1A,10A,12A,13B,72C 'experi':87C,106C 'experienc':38C 'happi':125C 'hesit':113C 'host':14B 'howev':101C 'impact':42C 'inc':9A 'inc-digitalocean-w53965shllfq':8A 'incid':15B 'inconveni':96C 'india':5A,29C 'intern':62C 'investig':53C,121C 'isp':51C 'issu':40C,57C,64C,76C,109C 'limit':44C 'll':123C 'longer':86C 'may':36C,98C 'network':2A,63C,73C 'nyc':7A,34C 'op':16B 'open':115C 'pleas':110C 'problem':88C 'region':35C 'relat':70C 'resolv':81C 'resourc':31C,91C 'support':117C 'ticket':118C 'today':25C 'use':47C 'user':27C,46C,83C 'utc':21C,24C 'vendor':17B 'w53965shllfq':11A 'within':65C","nicknames":[],"mitigations":[],"who_affected":null,"tier":null,"verified":{},"analyst_revisit_at":null,"first_public_at":"2026-07-24T10:36:52+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"digitalocean:w53965shllfq","url":"https://stspg.io/y9g7qgc9qs6m","severity":"medium","published_at":"2026-07-24T10:36:52+00:00","modified_at":"2026-07-24T12:42:25+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-25T15:58:14+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}