---
id: "INC-digitalocean-gwgh41d5r0nz"
kind: "incident"
aliases: []
title: "DigitalOcean: DNS service, Certificates and Managed MongoDB"
severity: "medium"
cvss: null
epss: null
exploited: false
status: "resolved"
category: "vendor"
products: [{"name": "DigitalOcean", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["digitalocean", "hosting", "incident", "ops", "vendor"]
not_affected_if: []
published_at: "2026-05-14T13:57:38+00:00"
first_seen_at: "2026-10-23T19:12:22+00:00"
updated_at: "2026-10-25T05:35:21+00:00"
sources: [{"source": "statuspage", "url": "https://stspg.io/r6dtr7gc9pch", "first_seen_at": "2026-10-23T19:12:22+00:00"}]
---

# DigitalOcean: DNS service, Certificates and Managed MongoDB

## Affected

- vendor:DigitalOcean affected ? fixed ?

## Timeline

- 2026-10-23T19:12:22+00:00 statuspage https://stspg.io/r6dtr7gc9pch

## From the sources

As of 19:50 UTC, the issue affecting the DNS service has been fully resolved, and all related services, including Let's Encrypt certificate issuance and Managed MongoDB provisioning, are now operating normally.

The backlog of delayed requests has been successfully processed, and all DNS record updates, pending certificate, and MongoDB operations should now be complete. 

We apologize for the disruption this caused and appreciate your patience while our team worked to restore full functionality.

However, if you continue to experience any issues, please don't hesitate to raise a support ticket for further investigation. We'll be happy to assist you.

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