{"id":"INC-digitalocean-gwgh41d5r0nz","kind":"incident","aliases":[],"related":[],"title":"DigitalOcean: DNS service, Certificates and Managed MongoDB","description":"As of 19:50 UTC, the issue affecting the DNS service has been fully resolved, and all related services, including Let's Encrypt certificate issuance and Managed MongoDB provisioning, are now operating normally.\n\nThe backlog of delayed requests has been successfully processed, and all DNS record updates, pending certificate, and MongoDB operations should now be complete. \n\nWe apologize for the disruption this caused and appreciate your patience while our team worked to restore full functionality.\n\nHowever, if you continue to experience any issues, please don't hesitate to raise a support ticket for further investigation. We'll be happy to assist you.","summary":null,"severity":"medium","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"DigitalOcean","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["digitalocean","hosting","incident","ops","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-05-14T13:57:38+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-25T05:35:21+00:00","updated_at":"2026-10-25T05:35:21+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'19':20C '50':21C 'affect':25C 'apolog':75C 'appreci':82C 'assist':118C 'backlog':52C 'caus':80C 'certif':4A,41C,66C 'complet':73C 'continu':96C 'delay':54C 'digitalocean':1A,10A,12A,13B 'disrupt':78C 'dns':2A,27C,62C 'encrypt':40C 'experi':98C 'full':91C 'fulli':31C 'function':92C 'gwgh41d5r0nz':11A 'happi':116C 'hesit':104C 'host':14B 'howev':93C 'inc':9A 'inc-digitalocean-gwgh41d5r0nz':8A 'incid':15B 'includ':37C 'investig':112C 'issu':24C,100C 'issuanc':42C 'let':38C 'll':114C 'manag':6A,44C 'mongodb':7A,45C,68C 'normal':50C 'op':16B 'oper':49C,69C 'patienc':84C 'pend':65C 'pleas':101C 'process':59C 'provis':46C 'rais':106C 'record':63C 'relat':35C 'request':55C 'resolv':32C 'restor':90C 'servic':3A,28C,36C 'success':58C 'support':108C 'team':87C 'ticket':109C 'updat':64C 'utc':22C 'vendor':17B 'work':88C","nicknames":[],"mitigations":[],"who_affected":null,"tier":null,"verified":{},"analyst_revisit_at":null,"first_public_at":"2026-05-14T13:57:38+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"digitalocean:gwgh41d5r0nz","url":"https://stspg.io/r6dtr7gc9pch","severity":"medium","published_at":"2026-05-14T13:57:38+00:00","modified_at":"2026-05-14T20:46:40+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-26T07:45:47+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}