{"id":"INC-datadog-q2njm9l08tjb","kind":"incident","aliases":[],"related":[],"title":"Datadog: Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered","description":"Between approximately 9:42 AM and 10:38 AM ET on April 10, we observed delivery failures for customers in the US1, AP1, and AP2 regions. During this window, notifications to the following integrations were delayed or temporarily undelivered:\n\n• PagerDuty\n• Slack\n• Microsoft Teams\n• Webhooks\n• Jira\n• ServiceNow\n• OpsGenie\n• VictorOps\n• BigPanda\n• Zendesk\n• Sumologic\n\nAll delayed notifications have been replayed with the following exceptions: PagerDuty pages and Slack notifications queued during the outage window were not replayed, as they were no longer actionable at the time of recovery. Webhook notifications will be reprocessed and delivered at a later date.\n\nNo monitoring data was lost during this incident. Monitor evaluations continued normally — only the delivery of triggered notifications was affected.\n\nThank you for your patience.","summary":null,"severity":"high","cvss":null,"epss":null,"exploited":false,"exploited_at":null,"products":[{"name":"Datadog","fixed":[],"affected":"","ecosystem":"vendor"}],"ecosystems":["vendor"],"tags":["datadog","incident","monitoring","ops","vendor"],"not_affected_if":[],"how_to_check":null,"fix":null,"status":"resolved","published_at":"2026-04-10T14:54:11+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","triaged_at":"2026-10-25T05:37:22+00:00","updated_at":"2026-10-25T05:37:22+00:00","category":"vendor","confidence":null,"triage":null,"analyst_status":null,"analyst_note":null,"search":"'10':31C,37C '38':32C '42':28C '9':27C 'action':104C 'affect':140C 'ap1':47C 'ap2':49C 'approxim':26C 'april':36C 'bigpanda':73C 'continu':131C 'custom':43C 'data':123C 'datadog':1A,17A,19A,20B 'date':120C 'delay':60C,77C 'deliv':14A,116C 'deliveri':40C,135C 'et':34C 'evalu':130C 'except':85C 'failur':41C 'follow':57C,84C 'inc':16A 'inc-datadog-q2njm9l08tjb':15A 'incid':21B,128C 'integr':58C 'jira':69C 'later':119C 'longer':103C 'lost':125C 'microsoft':8A,66C 'monitor':22B,122C,129C 'normal':132C 'notif':2A,54C,78C,90C,111C,138C 'observ':39C 'op':23B 'opsgeni':11A,71C 'outag':94C 'page':87C 'pagerduti':4A,64C,86C 'patienc':145C 'q2njm9l08tjb':18A 'queu':91C 'recoveri':109C 'region':50C 'replay':81C,98C 'reprocess':114C 'servicenow':70C 'slack':6A,65C,89C 'sumolog':75C 'team':9A,67C 'temporarili':62C 'thank':141C 'time':107C 'trigger':137C 'undeliv':63C 'us1':46C 'vendor':24B 'victorop':5A,72C 'webhook':7A,68C,110C 'window':53C,95C 'zendesk':74C","nicknames":[],"mitigations":[],"who_affected":null,"tier":null,"verified":{},"analyst_revisit_at":null,"first_public_at":"2026-04-10T14:54:11+00:00","kev":null,"cvss_vector":null,"cvss_by":null,"poc_count":0,"sources":[{"source":"statuspage","external_id":"datadog:q2njm9l08tjb","url":"https://stspg.io/18986pkc2dgr","severity":"high","published_at":"2026-04-10T14:54:11+00:00","modified_at":"2026-04-10T21:14:38+00:00","first_seen_at":"2026-10-23T19:12:22+00:00","fetched_at":"2026-10-26T12:02:09+00:00","note":null}],"documents":[],"notice":"Free to read at a human pace. An API with keys and an MCP server are in preparation; early access: hello@infrastack.ai"}