---
id: "INC-datadog-5e40bc7b-0fa0-47c4-9f4b-8676c030cfe7"
page: "https://infrastack.ai/live/INC-datadog-5e40bc7b-0fa0-47c4-9f4b-8676c030cfe7"
kind: "incident"
aliases: []
title: "Datadog: Users are unable to acknowledge, escalate, or resolve On-Call Pages"
severity: "unknown"
cvss: null
epss: null
exploited: false
status: "resolved"
category: "vendor"
products: [{"name": "Datadog", "fixed": [], "affected": "", "ecosystem": "vendor"}]
ecosystems: ["vendor"]
tags: ["datadog", "incident", "monitoring", "ops", "vendor"]
not_affected_if: []
published_at: "2026-09-25T15:38:57+00:00"
first_seen_at: "2026-11-09T23:55:44+00:00"
updated_at: "2026-11-09T23:58:07+00:00"
sources: [{"source": "statuspage", "url": "https://status.datadoghq.com/5e40bc7b-0fa0-47c4-9f4b-8676c030cfe7", "first_seen_at": "2026-11-09T23:55:44+00:00"}]
exploit_sources: []
---

# Datadog: Users are unable to acknowledge, escalate, or resolve On-Call Pages

Link for people: https://infrastack.ai/live/INC-datadog-5e40bc7b-0fa0-47c4-9f4b-8676c030cfe7 (this .md is for agents)

## Affected

- vendor:Datadog affected range not listed fixed no fixed version listed

## Timeline

- 2026-11-09T23:55:44+00:00 statuspage https://status.datadoghq.com/5e40bc7b-0fa0-47c4-9f4b-8676c030cfe7

## From the sources

Sep 25, 15:38 UTCResolved - The issue is now resolved. Sep 25, 15:29 UTCMonitoring - We are monitoring the issue. Sep 25, 15:23 UTCIdentified - We have identified the issue with pages and are applying mitigations. Sep 25, 15:17 UTCInvestigating - We are investigating an issue with users unable to acknowledge, escalate, or resolve On-Call Pages. Sep 25, 15:11 UTCInvestigating - We are investigating an issue with users unable to acknowledge, escalate, or resolve On-Call Pages.

---

_Free to read, with fair use of about 60 pages a minute. For higher limits or API access: sales@infrastack.ai_